Canada T6G 2R6
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Retail Channels and Pricing
“Multi-Component Systems Pricing: Rational Inattention and
Downward Rigidities,” Journal of Marketing,
Sourav Ray, Charles Wood, and Paul R. Messinger, forthcoming
(scheduled for September 2012).
perceptions of ambiguous price promotions: scratch and save
promotions versus tensile price claims,”
Journal of Product & Brand Management (2010)
Choi, Xin Ge, and Paul R. Messinger,
19 (7) 477–486.
“Influence of Soldout Products
on Consumers’ Choice.”
Journal of Retailing (2009)
Paul R. Messinger, and Jin Li, 85 (3) 274–287,
Management of Fringe Entry Over Time.”
Journal of Economic Dynamics and Control (2003),
Gila Fruchter and Paul R. Messinger,
28, 3 (December), 445-466.
“Information and Channel Profits.”
Retailing, 1997, Vol. 73, No. 4, 487-499 (with W. Chu).
- "A Model of Retail Formats Based on Consumers'
Economizing on Shopping Time," Marketing Science,
Vol. 16, No. 1, 1997 (with Chakravarthi Narasimhan)
- "Has Power Shifted in the Grocery Channel?",
Marketing Science, Vol. 14, No. 2, 1995, (with
- "A Nonparametric Test of Attribute Interaction in
Consumer Utility Using Graded Comparisons," Journal of
Business Research, 1992
Multi-Stakeholder View of Municipal Service Delivery and
Social Media,” Journal of Human Factors and Ergonomics in
Manufacturing and Service Industries, Paul R. Messinger,
forthcoming (2012) in Special Issue on Service Science.
Tale of Two Pricing Systems for Services,”
Information System and e-Business Management Journal
(2010), Kelly Lyons, Paul R. Messinger, Run H. Niu, Eleni Stroulia,
E. Springer Berlin / Heidelberg, 24 pages.
doi:10.1007/s10257-010-0151-3 (online first).
Special Issue: e-Service: Conceptual Frameworks, Canadian
Journal of Administrative Sciences,
Volume 26 Issue 4 , Pages 261 - 349 (December 2009), Issue
Edited by Paul R. Messinger, Dennis Galletta
Issue: e-Service: Empirical Tools and Analyses, Canadian
Journal of Administrative Sciences,
Volume 27 Issue 1 (March 2010), Issue Edited by Paul
R. Messinger, Dennis Galletta,
Issue Editorial: Conceptual Frameworks for e-Service"
(2009), Canadian Journal of Administrative
Paul R. Messinger and Dennis Galletta, 26, 4, 265-266.
Issue Editorial: Measurement Tools for e-Service and
Industry Applications,” (2010), Canadian Journal
of Administrative Sciences, Paul R. Messinger and
Dennis Galletta, 27, 1, 3-4.
Challenges to Combining Human and Automated Service,”
Paul R. Messinger, Jin Li, Eleni Stroulia, Dennis Galletta,
Xin Ge, and Sungchul Choi,
of Administrative Sciences, 26, 4,
Impact of E-information on Residential Real Estate Services:
Transactions Costs, Social Embeddedness, and Market
Conditions” (2010), Canadian Journal of
Administrative Sciences, Jane Lee Saber and Paul R.
Messinger, 27, 1, 53-67.
Systems Approach to Hybrid Service: Authors’ Response to
Commentary” (2010), Canadian Journal of
Administrative Sciences, Paul R. Messinger, Jin Li,
Eleni Stroulia, Dennis Galletta, Xin Ge, and Sungchul Choi,
27, 1, 85–89
Models in Emerging Online Services” (2009), Kelly Lyons,
Corrie Playford, Paul R. Messinger, Run H. Niu, Eleni
Stroulia, Value Creation in E-Business Management,
Matthew L. Nelson, Michael J. Shaw, and Troy J. Strader
(Eds.) (Springer-Verlag: Berlin Heidelberg), pp. 44 - 55.
Also published in Proceedings of the Fifteenth Americas
Conference on Information Systems, San Francisco, California
"Business Challenges of Offshore Software Development,"
Brendan Tansey, Paul R. Messinger, Eleni Stroulia,
University of Alberta Working Paper.
Virtual Worlds Research Lab
Worlds — Past, Present, and Future: New Directions in Social
Computing.” Decision Support Systems, 2009,
47, 204-228, Paul R. Messinger, Eleni Stroulia, Kelly Lyons,
Michael Bone, Annie Niu, and Kristen Smirnov, and Stephen
Relationship between My Avatar and Myself” (Nov 2008),
Paul R. Messinger, Xin Ge, Eleni Stroulia, Kelly Lyons,
Kristen Smirnov, and Michael Bone, Journal of Virtual
Worlds Research, Volume 1, Number 2 ISSN: 1941-8477]
forthcoming November 2008.
Typology of Virtual Worlds: Historical Overview and Future
Directions” (July 2008), Journal of Virtual Worlds
Research, Volume 1, Number 1 [ISSN: 1941-8477]; Paul R.
Messinger; Eleni Stroulia; Kelly Lyons.
of the Market Research Profession,” Paul R. Messinger
and Xin Ge, in Working Through Synthetic Worlds,
edited by C.A.P. Smith, Kenneth W. Kisiel, and Jeffrey G.
Morrison (Ashgate Publishing Company: Burlington, VT, USA),
"Advertising in Virtual Worlds:
Facilitating a Hierarchy of Engagement,” Paul R. Messinger
and Xin Ge in Handbook of Research on Digital Media and
Advertising: User Generated Content Consumption, edited by
Matthew S. Eastin, Terry Daugherty, and Neal M. Burns;
edited by Matthew S. Eastin, Terry Daugherty, and Neal M.
Burns (IGI Global, Hershey, PN), pp. 73 – 108.
a Hierarchy of Engagement: Corporate Education in Virtual
Worlds,” Paul R. Messinger, Xin Ge, Glen Mayhew, Run Niu,
and Eleni Stroulia (2009), in Handbook of Research
on Virtual Environments for Corporate Education: Employee
Learning and Solutions, edited by William Jones
( IGI Global: Hershey, PN), pp. 194 – 217.
“Designing a Survey Tool for Virtual
Worlds: An Experience Report,” Paul R. Messinger, Eleni
Stroulia, Kelly Lyons, Michael Bone, Kristen Smirnov, and
Stephen Perelgut, Working Paper.
Real-Life Implications of Virtual Words," (2009) Social
Sciences and Humanities Research Council of Canada
“CB as I See It: My Avatar and Myself” (2009),
Paul R. Messinger in Consumer Behaviour: Buying Having,
and Being; Fifth Canadian Edition, by Judy Zaichkowsky
and Rosemary Polegato (Pearson Education, Inc.) (2 pages).
A description of the above research on virtual worlds for
this undergraduate textbook on Consumer Behavior.
New Media Blog
University and Community Service
Director, University of Alberta School of Retailing and
Director, CIRAS (Canadian Institute of Retailing and Services)
of the Society for Marketing Sciences on the general
Subdivisions Council of the Institute for Operations
Research and the Management Sciences, 2006-Present.
Board, Marketing Science, 1996-present.
Beth Tzedek Congregation, 2009 - 2011.
Visual Arts Association of Alberta,
2004 - 2009.
· Adjudication Committee, Individual
Research Grants Program, Social Science and Humanities Council
of Canada, Committee 21 (Business, Administrative Sciences),
INFORMS Society for Marketing Science, 2002-2004.
Marketing PhD Program
1999 - 2003.
Ph.D. Marketing Models
Coached undergraduate team of Andrew Purschke, Lacey Suen,
Sid Tetz, Alecia Langlois, and Steffen Janzen for the
Manitoba International Marketing Competition held Jan. 6-10
in Winnipeg against 15 schools from nine countries.
Our team won the Spirit
Paradigm, South-Western Publishing Co., 1995
Paper, Marketing Strategy & Management Track,
American Marketing Association 2010 Summer Marketing
Educator's Conference, "Leaving the Tier: Asymmetric Pricing
Patterns in Online High Tech Shops," Charles A. Wood, Sourav
Ray, Paul Messinger
Nominated for Best Paper, Wood, C.
A., Ray, S., Messinger, P."Analyzing Information
Intermediaries in Electronic Brokerage," Hawaii
International Conference on Systems Science (HICSS),
Honolulu, HA, January 2010.
Research Paper Award, for best paper published in
International Journal of Business Strategy in 2007.
“Competitive Pricing Behavior Among Channel Members: An
Experimental Approach,” Sungchul Choi and Paul Messinger,
International Journal of Business Strategy, 7, 2, 2007.
Nominated for Best Conference Paper at American Association
for Artificial Intelligence (AAAI) 2005. “Optimal
Recommendation Sets: Covering Uncertainty over User
Preferences,” Bob Price and Paul Messinger. April
2005. “Proceedings of the Twentieth National Conference on
Artificial Intelligence and the Seventeen Innovative
Applications of Artificial Intelligence Conference (AAAI
Press: Menlo Park, California) pp. 541- 548.
Finalist for the John D.C. Little Award for Best Marketing
Paper in 1997 in Marketing Science or Management
Science. “A Model of Retail Formats based on
Consumers’ Economizing on Shopping Time,” Paul R. Messinger
and Chakravarthi Narasimhan, Marketing Science, 1997,
Vol. 16, No. 1, 1-23.