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School of
Business
University of
Alberta
Edmonton, AB
Canada T6G 2R6
Voice: (780) 492-3954
E-mail:
paul.messinger@ualberta.ca
Virtual Worlds Research Lab
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“New Directions for Social Computing in
Virtual Worlds: Applications for Business and Social
Sciences.” Decision Support Systems, 2009, 47,
204-228, Paul R. Messinger, Eleni Stroulia, Kelly Lyons, Michael Bone, Annie Niu, and
Kristen Smirnov, and Stephen Perelgut.
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“On the Relationship between My Avatar
and Myself” (Nov 2008), Paul R. Messinger, Xin Ge, Eleni Stroulia,
Kelly Lyons, Kristen Smirnov, and Michael Bone, Journal
of Virtual Worlds Research, Volume 1, Number 2 ISSN:
1941-8477] forthcoming November 2008.
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“A Typology of Virtual Worlds: Historical
Overview and Future Directions” (July 2008), Journal of
Virtual Worlds Research, Volume 1, Number 1 [ISSN:
1941-8477]; Paul R. Messinger; Eleni Stroulia; Kelly Lyons.
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"Future of the Market Research
Profession,” Paul R. Messinger and Xin Ge, in Working
Through Synthetic Worlds,
edited by C.A.P. Smith, Kenneth W. Kisiel, and Jeffrey G.
Morrison (Ashgate Publishing Company: Burlington, VT, USA),
15-44.
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"Advertising in Virtual Worlds:
Facilitating a Hierarchy of Engagement,” Paul R. Messinger
and Xin Ge
in Handbook of Research on Digital Media and Advertising:
User Generated Content Consumption, edited by Matthew S. Eastin, Terry Daugherty, and Neal M. Burns;
in press.
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"Facilitating
a Hierarchy of Engagement: Corporate Education in Virtual
Worlds,” Paul R. Messinger, Xin Ge, Glen Mayhew, Run Niu,
and Eleni Stroulia (2009), in Handbook of Research
on Virtual Environments for Corporate Education: Employee
Learning and Solutions, edited by William Jones, in
press.
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“Designing a Survey Tool for Virtual
Worlds: An Experience Report,” Paul R. Messinger, Eleni
Stroulia, Kelly Lyons, Michael Bone, Kristen Smirnov, and
Stephen Perelgut, Working Paper.
- "The
Real-Life Implications of Virtual Words," (2009) Social
Sciences and Humanities Research Council of Canada
Newsletter.
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“CB as I See It: My Avatar and Myself” (2009),
Paul R. Messinger in Consumer Behaviour: Buying Having,
and Being; Fifth Canadian Edition, by Judy Zaichkowsky
and Rosemary Polegato (Pearson Education, Inc.) (2 pages).
A description of the above research on virtual worlds for
this undergraduate textbook on Consumer Behavior.
Service
Science

Special Issue on "e-Service:
Conceptual Frameworks," Canadian Journal of
Administrative Sciences
Issue Edited by Paul R.
Messinger, Dennis Galletta, Volume 26 Issue 4 (December 2009)
"Special
Issue Editorial: Conceptual Frameworks for e-Service,"
Paul R. Messinger and Dennis
Galletta, 265-266.
"Seven
Challenges to Combining Human and Automated Service," Paul
R. Messinger, Jin Li, Eleni Stroulia, Dennis Galletta, Xin Ge,
and Sungchul Choi, 267-285.
Other Papers in Special Issue
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"Business Challenges of Offshore Software
Development," Brendan Tansey, Paul R. Messinger, Eleni
Stroulia, University of Alberta Working Paper.
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“Business
Models in Emerging Online Services” (2009), Kelly Lyons,
Corrie Playford, Paul R. Messinger, Run H. Niu, Eleni
Stroulia, Proceedings of the Fifteenth Americas
Conference on Information Systems, San Francisco,
California August 6th-9th, forthcoming.
Retail and Channels
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"Influence of Soldout Products on Consumers’ Choice.”
Journal of Retailing, 2009, 85 (3) 274–287, Xin Ge,
Paul R. Messinger, and Jin Li.
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“Optimal Management of Fringe Entry Over Time.”
Journal
of Economic Dynamics and Control, 2003, Vol. 28, Issue 3
(December), 445-466 (with G. Fruchter).
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“Information and Channel Profits.”
Journal of
Retailing, 1997, Vol. 73, No. 4, 487-499 (with W. Chu).
- "A Model of Retail Formats Based on Consumers'
Economizing on Shopping Time," Marketing Science,
Vol. 16, No. 1, 1997 (with Chakravarthi Narasimhan)
- "Has Power Shifted in the Grocery Channel?",
Marketing Science, Vol. 14, No. 2, 1995, (with
Chakravarthi Narasimhan)
- "A Nonparametric Test of Attribute Interaction in
Consumer Utility Using Graded Comparisons," Journal of
Business Research, 1992
New Media Blog
University and Community Service
· President,
Beth Tzedek Congregation, 2009 - Present.
· Treasurer,
Visual Arts Association of Alberta, 2004 - 2009.
· Editorial
Board, Marketing Science, 1996-present.
· Founding
Director,
University of Alberta School of Retailing and Director, CIRAS
(Canadian Institute of Retailing and Services) 2000-6.
· “Representative
of the Society for Marketing Sciences on the general
Subdivisions Council of the Institute for Operations
Research and the Management Sciences.
· Adjudication Committee, Individual
Research Grants Program, Social Science and Humanities Council
of Canada, Committee 21 (Business, Administrative Sciences),
2004-2005, 2005-2006.
· Treasurer,
INFORMS Society for Marketing Science, 2002-2004.
· Coordinator
of the
Marketing PhD Program
1999 - 2003.
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MARK 468:
Retail Management
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MARK 740:
Ph.D. Marketing Models
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COMM 640:
Marketing Management
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Coached undergraduate team of Andrew Purschke, Lacey Suen,
Sid Tetz, Alecia Langlois, and Steffen Janzen for the
Manitoba International Marketing Competition held Jan. 6-10
in Winnipeg against 15 schools from nine countries.
Our team won the Spirit
Award!
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The Marketing
Paradigm, South-Western Publishing Co., 1995
Paper Awards
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Outstanding
Research Paper Award, for best paper published in
International Journal of Business Strategy in 2007.
“Competitive Pricing Behavior Among Channel Members: An
Experimental Approach,” Sungchul Choi and Paul Messinger,
International Journal of Business Strategy, 7, 2, 2007.
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Nominated for Best Conference Paper at American Association
for Artificial Intelligence (AAAI) 2005. “Optimal
Recommendation Sets: Covering Uncertainty over User
Preferences,” Bob Price and Paul Messinger. April 2005.
“Proceedings of the Twentieth National Conference on
Artificial Intelligence and the Seventeen Innovative
Applications of Artificial Intelligence Conference (AAAI
Press: Menlo Park, California) pp. 541- 548.
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Finalist for the John D.C. Little Award for Best Marketing
Paper in 1997 in Marketing Science or Management
Science. “A Model of Retail Formats based on Consumers’
Economizing on Shopping Time,” Paul R. Messinger and
Chakravarthi Narasimhan, Marketing Science, 1997,
Vol. 16, No. 1, 1-23.
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